(Washington, D.C.) -- U.S. Senator Richard Blumenthal (D-Conn.) today released the following statement after United Parcel Service (UPS) announced that it will provide refunds to customers whose packages did not arrive in time for Christmas, provided they shipped either internationally or by air:
"I am pleased that UPS has voluntarily taken the first step of providing refunds to certain customers whose Christmas purchases never made it under the tree. Such selective refunds are scant consolation to many other customers who were quoted delivery dates ahead of the holiday are still left out in the cold. I hope that UPS and FedEx will extend the opportunity for refunds to all consumers whose packages did not arrive in time for Christmas, and I urge them again to take that proactive step."
Blumenthal sent letters to UPS and FedEx asking for a positive response by December 31.